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Head of Clinical Education - Business Operations

Employer
CVS (UK) Limited
Location
Homeworking, UK
Salary
Attractive Salary + Company Car + Benefits
Closing date
30 Oct 2022

Job Details

CVS is the market leading integrated provider of veterinary services and prides itself on offering industry leading training to all employees as well as offering learning opportunities to external learners.

This role will be key in developing and delivering all clinical learning and skills across CVS. The individual will be an excellent team player with outstanding communication and networking skills as the role requires constant liaison with stakeholders to identify learning needs and address these by creating and delivering engaging and excellent clinical courses. The successful candidate will be from a clinical background as a member of the RCVS or an RVN, ideally with an advanced clinical qualification. They will have a keen interest in developing others, be an experienced teacher and able to oversee course and curriculum development.

This is a home-based role with travel visiting Universities, Training Centres, CVS New Graduate Summer Camp and Stakeholder meetings across the UK.

Key responsibilities and tasks include:

  • To lead the development, design and delivery of the clinical LED portfolio with a focus on f2f training and to develop and deliver a clinical curriculum
  • Work closely with the Head of Online Course Management and the Director of LED to ensure all objectives are achieved in cohesively and timely manner
  • Support and guide the New Graduate Programme and the Nursing Programme to be able to meet project deadlines, deliver targets and achieve both individual and team goals, ensuring that colleagues are supported in their roles
  • Liaise with all appropriate veterinary schools to lead CVS' IMR and EMS programme
  • Evaluate the effectiveness of LED courses and programmes in terms of learning transfer, behavioural change and financial return on investment
  • Contribute to future strategy and budget planning
  • Act as the main LED contact for the clinical LED team
  • Line manage Nursing Education Lead and Post-Graduate Programme Manager and the respective team
  • Liaise with external providers to facilitate development and delivery of clinical courses
  • Undertake any other duties that may be required to meet the demands of the business

Key skills required include:

  • RVN or MRCVS, ideally at an advanced level
  • Teaching experience and excellent communication skills
  • Ability to manage projects and work in a time efficient manner
  • Ability to establish liaison across the business and with all stakeholders
  • Excellent teamwork skills and a passion for developing others
  • Outcome and results driven approach and the ability to effectively manage a varied workload with conflicting priorities
  • Driving licence

Alongside an attractive salary, we offer benefits including; a company car or car allowance, up to 7 weeks holiday (with our buy/sell holiday scheme) + Bank Holidays, 1 day extra holiday per year up to 5 years, access to our industry leading sharesave scheme, enhanced maternity/paternity/adoption leave, heavily discounted pet healthcare, continued professional development and a range of flexible benefits such as Perkbox, GymFlex and Cycle to Work to suit your needs.

To apply, please click the apply button.

Company

CVS (UK) Limited was established in August 1999 to acquire and operate veterinary practices which were well established within their local community and had a reputation for high quality service.  It was recognised that the value of these businesses lay in the quality of their staff and the relationship they enjoyed with their existing clients. To build on this CVS provides professional management expertise in the areas of finance, personnel, practice management, Health & Safety etc,  thereby relieving the local staff of many administrative tasks, to enable them to concentrate on clinical care.

As the number of acquisitions increases,  so does the diversity of operational styles and approaches.  These are shared on a regular basis at meetings of all the clinical directors, giving each practice an opportunity to consider alternative approaches to common problems. New initiatives are considered by this group and then fed back to each of their businesses.

Since 2001 CVS has diversified by acquiring two businesses that offer veterinary histopathology and cytology, plus more general veterinary laboratory services. This provides a wealth of experience to the practice division and the profession in general.

A more recent development has been the focus in acquiring practices in close proximity to each other.  This enables the group to benefit from certain synergies, and provides an opportunity for internal referrals.  Through its support for quality CPD many of the company’s veterinary surgeons have acquired skills of value to their colleagues elsewhere in the group. CVS already employs veterinary Specialists who offer invaluable advice to their colleagues.

Other benefits have also emerged as the company has grown. The use of single suppliers for certain types of product has enabled CVS to get more competitive prices and better support from the manufacturers.  Care is taken not to compromise clinical judgment through its selection of products, and this is achieved by having a working party drawn from the Clinical Director team that considers all options and seeks agreement from their colleagues before arriving at a decision.

Further acquisitions are always being considered but care is taken to ensure that each one is compatible with the CVS culture. The key attributes are their location, their current standing in the local community, their overall performance and the willingness of the existing practice team to embrace the CVS approach to business.

 

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