Clinical Director (Farm Animal)

Clinical Director (Farm Animal) required at Wright & Morten, Macclesfield, Cheshire

Our core values are what make the group a successful and fun place to work.

We Care - We care for animals and people, keep our promises, treat each other with decency and respect.

We Dare - We dare to innovate, encourage entrepreneurial thinking and identify opportunities to succeed in a changing world.

We Share - We share knowledge, best practice and make decisions based on trust, dialogue, commitment and engagement.

Main Purpose of Role:             

To manage and lead the Practice(s), ensuring high standards of care
and service are provided to patients and clients so as to improve the sustainable profitability of the practice and the motivation of our staff
in accordance with our core values.

This role reports to the Head of Operations delegated to the Operations Manager.                

Professional responsibilities:

• Please refer to Clinical Director contract
• Please refer to the RCVS Codes of Conduct for Veterinary Surgeons: https://www.rcvs.org.uk/setting-standards/advice-and-guidance/code-of-professional-conduct-for-veterinary-surgeons/

Management duties:

• Ensure that staff are given appropriate leadership, guidance, development and appraisal.
• Treat all colleagues and clients with courtesy and respect.
• Ensure all company policies and procedures are followed.
• Ensure all Health and Safety policies are adhered to within the Practice.
• Ensure that all financial policies and procedures (including those relating to cash management and banking) are adhered to – see Finance Manual.
• Be responsible for the financial performance of the Practice including the achievement of the EBITDA as set out in the Practice Budget and Business Plan, working towards a Vet: Sales ratio of 4.5x.
• Adhere to the IVC Pricing Policy.
• Ensure Clinical and Charging audits are performed monthly and acted on.
• Be responsible for the clinical staff rotas including out of hours’ provision to meet legal and professional responsibilities.
• Implement ‘What does good look like’ standards.
• Promote the business in accordance with IVC Marketing guidelines.
• Attend and participate in IVC meetings as requested.
• Communicate regularly with your Business Support Manager under the guidelines of Clinical Director Powers and Authorities.
• Ensure that the security of the premises is assured at all times.
• Ensure the practice complies with current Data Protection Legislation.
• Undertake whatever other tasks as you may be asked to do from time to time.

Clinical management duties:

• Ensure practice achieves and maintains RCVS Practice Standards Scheme registration.
• Set the clinical objectives aligned with IVC Clinical guidelines and the ‘What does good look like’ standards.
• Comply with the legal obligations in relation to prescription, safe keeping and supply of Veterinary medicinal products.
• Ensure that all client complaints are handled sensitively and in accordance with the IVC Complaints Policy.
• Ensure that referrals to specialist vets are made appropriately and that wherever appropriate within the IVC referrals network.
• Promote clinical best practice and encourage peer review of cases.
• Apply the recommendations of the Clinical Board if required to do so.

HR duties:

• Apply and follow all IVC policies and procedures relating to HR.
• Promote well-being within your practice.
• Liaise with Employment Advisory Service (EAS) with any employee relations issue.
• Ensure the IVC HR system is used for the management of all HR and personnel matters.
• Ensure there is an appropriate and regular communication structure in place to ensure all staff are engaged and are kept updated.
• Recruit, manage and discipline staff in accordance with IVC policies and procedures.
• Review pay of all staff on an annual basis in accordance with IVC policy.
• For all staff ensure the following:
• Right to work checks are carried out
• Employment contracts are in place
• Up to date Job Descriptions are issued
• Appraisals actioned at least once a year.
• Ensure clinical staff achieve expected standards of clinical and financial performance.
• Ensure that Vets and Nurses within your practice carry out CPD to develop themselves and the practice.
• Promote Equal Opportunities within your practice.
• Promoting and supporting Diversity and Inclusion within your practice.

Benefits:

• 6 weeks paid holiday not including bank holidays
• 5 days paid CPD leave
• £1500 CPD Allowance per annum
• Company bonus scheme
• Private Medical Insurance
• RCVS membership paid
• VDS membership paid
• BVA Membership paid
• Service based holiday entitlement increases
• VDS cover
• Enhanced maternity, adoption, shared parental leave and surrogacy pay
• Enhanced paternity pay
• Birthday leave
• Discounted veterinary fees
• My Benefits - various discounts including retail & gym memberships
• Cycle to Work scheme
• Pension
• CPD/training support
• Paid bereavement leave
• Company sick pay
• Employee opinion survey
• Free uniform in a number of roles
• Annual pay reviews
• Social events
• Sponsorship for overseas employees
• Academy & Leadership courses
• Focus on employee well-being
• Relocation packages
• Career progression opportunities
• Free flu jabs

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups.

As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

If this position is of interest to you then please get in touch. Please quote BH3534 when applying for this role.

To apply, please email your CV to Amy via the apply button or call 07856426902 for more information.